Definitions
This section explains key terms used in this privacy statement so readers can quickly understand what we mean by specific phrases when we describe data handling at goeconoza.digital.
Personal data means any information that identifies or can reasonably be used to identify an individual, such as name, email, phone number, national ID, address details, or transaction records collected in the context of real estate transaction support and advisory services.
Processing covers any operation performed on personal data, including collection, recording, organization, structuring, storage, adaptation, retrieval, consultation, use, disclosure, combination, restriction, erasure or destruction.
User refers to an individual who interacts with goeconoza services, including prospective buyers, sellers, tenants, landlords, agents, and visitors to goeconoza.digital seeking information about property transactions in Thailand.
Service means the information, tools, templates, case studies, and advisory resources provided by goeconoza.digital to support real estate transaction documentation, due diligence, and related administrative tasks.
Cookies are small text files stored on a user's device by a website to remember preferences, enable analytics, and improve navigation. We use cookies to provide a more useful and consistent experience.
What Data We Collect
We collect a mix of data you provide directly and data collected automatically to operate the site and support real estate transaction services. Below are typical categories with practical examples and scenarios.
Data You Provide Directly
When you contact us, fill forms, or upload documents for property cases, we collect the information necessary to process the request and assist with documentation and filings.
- Contact details: full name, email address, phone number (+66978206452), and postal address for correspondence and case management.
- Property information: details about the property (address, title deed identifiers, land area), seller/buyer role, and transaction scenario notes.
- Identity and verification documents: copies of passports, national ID, or corporate registration documents when required for legal checks in a transaction scenario.
- Communications and preferences: messages, correspondence history, and marketing preferences you choose within goeconoza.digital.
- Uploaded documents: contracts, power of attorney forms, loan paperwork, inspection reports, and other files uploaded as part of a real estate case.
- Feedback and survey responses: feedback about cases, service reviews, and answers to satisfaction surveys used to improve practical workflows and examples.
Automatically Collected Data
When you use goeconoza.digital we automatically collect technical and usage data to diagnose problems, understand site usage patterns, and adapt content for common transaction scenarios.
- Device and browser information: device type, operating system, browser version, and language settings.
- Usage data: pages viewed, time on pages, navigation paths, and features accessed when researching property documentation or cases.
- Connection data: IP address, approximate geolocation, and ISP for security and localization of service examples.
- Cookies and similar technologies: session identifiers and persistent cookies used to remember user preferences and login state.
- Error and diagnostic data: logs and crash reports to troubleshoot issues that impact case workflows or document uploads.
- Analytics and performance metrics: aggregated statistics used to refine example scenarios and improve content relevance.
Data From Third Parties
In some cases we receive data about you from partners and service providers to complete practical tasks in a transaction, for example identity verification or title checks.
- Verification providers: identity or AML screening results used in specific transaction cases, received under contract for a limited purpose.
- Legal and escrow partners: transactional records and status updates provided by lawyers, escrow agents, or notaries involved in a case.
- Analytics and advertising partners: aggregated metrics or advertising identifiers used to measure outreach for educational scenarios on the site.
Why We Use Your Data
We process data to operate the website, support real estate transaction case work, communicate with users, and comply with legal obligations. Each purpose is tied to a practical example of how data is used.
- To perform the contract and provide case-related services: preparing documents, reviewing titles, and coordinating signature collection for a specific transaction.
- To respond to inquiries and deliver advice: answering questions about property transfer steps and sending requested templates or checklists.
- To verify identity and carry out due diligence: running checks required by law or third-party partners in scenarios involving transfers or mortgages.
- To improve the platform: analyzing user journeys through example scenarios to refine guides and document templates.
- To communicate administrative updates: sending status notifications about document submissions, payments, or appointments related to a case.
- To comply with legal obligations: retaining records where business or regulatory requirements apply to transaction documentation.
- To secure the service: detecting and preventing fraud or abuse that might affect multiple ongoing property cases.
- For marketing and educational communications when consent is given: sending newsletters or case study digests that illustrate successful documentation workflows.
Legal Bases for Processing
We rely on appropriate legal bases to process personal data depending on the purpose, such as contract performance, legal compliance, legitimate interests, or consent.
- Contractual necessity: processing required to fulfill a service agreement or complete a real estate transaction action you requested.
- Legal obligation: processing required to meet statutory duties, such as tax or anti-funds laundering recordkeeping.
- Legitimate interests: processing for fraud prevention, platform security, and improving example scenario materials, balanced against user rights.
- Consent: for marketing communications and optional analytics where we ask for and record your explicit choice.
Rights Under Data Protection Laws
Depending on where you live, you may have rights regarding your personal data. The following list summarizes common rights and provides practical examples of how to exercise them in the context of property transaction cases.
- Access: you may request a copy of personal data we hold about you, for example all documents and correspondence associated with a particular property case.
- Rectification: if a property address, bank detail, or personal name is incorrect in our records, you can request correction for the active case files.
- Erasure: in certain situations you can request deletion of personal data; for example removing marketing contact details if you no longer participate in ongoing cases.
- Restriction of processing: you can ask that we limit how we use your data while a dispute about accuracy is resolved or during an active transaction review.
- Data portability: where technically feasible, we can provide personal data you supplied in a structured, commonly used format to support transfer between service providers in a property transaction.
- Object to processing: you may object to processing based on legitimate interests, for example profiling for direct marketing, and we will consider and respond in line with applicable law.
Cookies and Similar Technologies
Cookies help personalise content, remember session states, and enable analytics. We use cookies to make the research and document flow smoother across the transaction scenarios presented on goeconoza.digital.
We use session cookies to maintain logged-in state, persistent cookies to remember preferences, and third-party cookies for analytics and advertising integrations where consent is obtained.
Cookie categories include: essential (site functionality), performance (analytics), functional (preferences), and marketing (advertising). Examples: session ID for login, Google Analytics for traffic patterns.
You can manage cookie preferences through the cookie banner or by adjusting browser settings. Disabling certain cookies may limit features such as saved case drafts or automated form filling.
Full Cookie Policy
Who We Share Data With
We share personal data only with trusted partners and service providers necessary to carry out specific transaction tasks, and only to the extent required to complete those tasks.
- Legal, escrow, and notary service providers engaged to perform actions in a property transaction or to complete filings with Thai authorities.
- Verification and compliance vendors used to perform identity checks, anti-funds laundering screenings, and document authentication.
- Payment processors for handling fees associated with services or document handling in transactional scenarios.
- Analytics and hosting providers who process data on our behalf to operate goeconoza.digital and measure how users engage with case studies.
- Government and regulatory bodies when required by law or by legitimate request related to a transaction.
- Prospective buyers or agents with your explicit instruction during negotiation phases, limited to the details necessary for the transaction.
International Transfers
Some service providers or partners may be located outside Thailand. When transferring data internationally we take steps to ensure appropriate protections are in place and that the transfer is lawful.
Safeguards include contractual clauses, limited data access, and selection of providers that meet recognized standards for data protection. We assess the risks and document transfer decisions for each case.
Data Retention
We retain personal data for as long as necessary to fulfill the purposes described, to comply with legal obligations, resolve disputes, and enforce agreements related to property transactions.
Account data and case histories are retained for a period necessary for service delivery and for a limited additional period for legal compliance and audit needs, typically no longer than required by applicable laws.
Communications (email and message history) related to a transaction are kept while the transaction is active and for a reasonable archival period afterward to support follow-up case management.
Technical and access logs used for security and troubleshooting are retained in aggregated or anonymized form for a period appropriate to contribute incidents and maintain platform integrity.
When personal data is no longer required, we securely delete or anonymize it in accordance with documented procedures. If deletion conflicts with a legal retention requirement we will retain the data only as strictly necessary.
Security Measures
We use industry-standard technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure or destruction, tailored to the sensitivity of the data and the context of processing.
- Access controls and role-based permissions to ensure only authorized staff can access case files and uploaded documents.
- Encryption of data in transit and at rest for sensitive documents and authentication credentials used in transactional scenarios.
- Regular security assessments and logging to detect, contribute, and respond to incidents affecting the confidentiality or availability of personal data.
Exercising Your Rights
You can exercise your rights by contacting our data protection contact point. In many cases we will need to verify your identity before processing requests to protect your information and the integrity of ongoing cases.
- Request access to the personal data we hold about you and receive a copy of the relevant records associated with specific property cases.
- Request rectification of incorrect or incomplete information that affects transaction documents or filings.
- Request deletion or restriction of processing where the criteria under applicable law are met and not in conflict with retention obligations.
- Object to certain processing activities such as direct marketing; we will stop processing for that purpose unless there is a compelling legitimate reason to continue.
- Request portability of your personal data supplied by you in a structured, commonly used format to facilitate transfer to another service provider.
- Withdraw consent at any time for processing activities based on consent, without affecting the lawfulness of processing prior to withdrawal.
- Lodge a complaint with a supervisory authority if you believe our processing breaches applicable data protection laws; we will cooperate with authorized contribute.
- Ask for clarification on any automated decision-making or profiling applied to your data in the context of service personalization or case risk scoring.
How to Make a Rights Request
To make a request regarding your personal data, contact us at the address or email provided below and include sufficient details to identify you and the record(s) you request. For identity verification we may request a copy of an ID document.
[email protected]
We aim to respond to verified requests promptly and in line with applicable legal timeframes. Complex requests or those requiring third-party coordination may take longer, in which case we will inform you of the expected timeline.
Marketing Communications
With your consent we may send newsletters, case study summaries, and educational materials about real estate transaction best practices. Marketing content focuses on practical examples and step-by-step scenarios.
You can opt out of marketing communications at any time using the unsubscribe link in emails or by contacting us directly. Opting out of marketing will not affect transactional messages or case-related notifications.
Children and Minors
goeconoza does not intentionally collect personal information from children. If a user under legal age in their jurisdiction attempts to use services for property transactions, we require that a parent, guardian, or authorized representative manages the account and provides verified documentation. Practical scenario: when a family appoints a legal guardian to complete a land title transfer in Chiang Mai, we request proof of guardianship and parental consent documents before processing any submission or appointment.
Third-party links and resources
Our platform may link to external services such as the Thai Land Department portal, banking partners or title insurance providers. These links are provided for convenience and example-driven guidance — for instance, we may point to the Land Department's online search when illustrating how to check a title deed in Chiang Mai. We are not responsible for the content, privacy practices, or accuracy of third-party sites. When you follow a link to a bank or government registry, review their privacy terms and consider practical checks: verify URLs, use official portals, and retain screenshots of critical records for your transaction file.
Changes to this privacy policy
goeconoza may update this privacy notice to reflect changes in operations, legal requirements or service scope. Example scenario: if we introduce an automated document verification tool, we will update the policy to describe how scanned deeds are processed and retained. Material changes will be posted on goeconoza.digital and will include an updated effective date. Non-material clarifications may be published without separate notices; in all cases users are encouraged to review the policy before submitting new documents. Effective date: 23-06-2026.
For privacy questions or requests related to personal data, contact goeconoza at: Soi Maneenopparat 3, Si Phum Sub District, Amphoe Mueang Chiang Mai District, Chiang Mai Province 50200, Thailand. Phone: +66978206452. Business ID: 0705116966767. Email: [email protected]. When submitting a request, include transaction references, example documents and a preferred contact method so we can respond with practical next steps.