Eligibility to use services
Users must be legally capable under their local jurisdiction to enter into contracts and to authorize property-related actions. In practice, when helping arrange a sale or transfer we confirm identity and authority with supporting documents such as ID cards, power of attorney, or company registration for corporate sellers. If you represent another person, you must be authorized to act on their behalf and provide verifiable evidence.
Users should meet the age of contractual capacity under their jurisdiction. For many transactional steps we will request proof of age; if a younger person is involved, a documented legal representative should manage the process.
Services must be used lawfully. Examples of prohibited use include submitting forged documents, attempting to hide encumbrances, or using our tools to facilitate tax evasion. Such use may result in suspension and referral to authorities.
goeconoza operates primarily to support property transactions in Thailand. Availability of certain services may be limited outside Thailand or subject to local regulatory restrictions. Example: legal filing on behalf of clients at Thai government offices requires local compliance and may not be available remotely for some case types.
Account registration and use
To access personalized services, you may create an account on goeconoza.digital. Accounts allow submission of documents, tracking of case actions and communication with our specialists. Example case flow: upload title deed scans, schedule an appointment, and receive staged status updates through your account dashboard.
You are responsible for providing accurate, current and complete information. Practical example: if a deed image is blurry or the name spelling differs, processing can be delayed. Corrective steps include re-submitting legible scans and supplying notarized translations when requested.
Protect your account credentials and enable any available security features such as two-factor authentication. If you share access with an agent, document the authorization. Practical scenario: a client grants a lawyer access to upload documents; we recommend using a restricted account and recording the authorization for audit purposes.
Accounts are personal and non-transferable. If a change in representation is required, submit supporting documents (power of attorney, corporate resolution) so we can update authorized users and maintain a clear audit trail.
If you suspect account compromise, notify support immediately via +66978206452 or [email protected] and provide transaction references and any recent unusual activity. We will outline steps to secure the account and document the incident for case continuity.
Accounts may be suspended for suspected fraud, provision of false documents, or legal orders. In such cases we will aim to provide notice and explain remediation steps where permitted by law or by third-party requirements.
Service overview
goeconoza offers case-oriented support for property transactions including document review, contract drafting templates, coordination with the Land Department, appointment scheduling, and advisory checklists. Example service packages describe step-by-step scenarios: sale preparation, mortgage discharge coordination, and title transfer at the Chiang Mai Land Office.
We may modify or discontinue features to reflect operational needs or regulatory changes. When practical, changes will be communicated through your account and posted on goeconoza.digital with examples of how they affect ongoing cases.
Service availability may vary by package, office hours and local holidays. Our Chiang Mai office operates from Soi Maneenopparat 3; specific times and appointment slots are shown during booking. When an in-person action at a Land Office is required we provide practical scheduling scenarios and alternative steps if slots are limited.
Rules of conduct
When using goeconoza, follow rules that protect all parties and support reliable processing. Examples and scenarios below illustrate expected behavior.
- Provide truthful and complete information and documentary evidence for each transaction scenario.
- Respect intellectual property and do not upload or request distribution of documents you do not own or have permission to share.
- Do not attempt to impersonate public officials or submit fraudulent filings; such actions will lead to suspension and possible legal referral.
- Use the platform in a manner that complies with local laws and regulations, including those governing property transfers in Thailand.
- Follow procedural instructions provided in case checklists, and respond to requests for clarifying documents within given timeframes.
- Communicate respectfully with staff, agents and other users; abusive behavior may result in service restrictions.
- Pay agreed fees and provide accurate payment information to avoid delays in processing official submissions.
User-submitted content
Users may upload documents, photos, annotations and notes to support property transactions. We use practical examples to show required document formats and typical naming conventions to reduce processing errors.
You retain ownership of content you upload, such as scanned title deeds or signed contracts, except for any intellectual property rights you grant to goeconoza to provide the service and to display your materials in your account dashboard.
By uploading documents you grant goeconoza a non-exclusive, worldwide license to store, reproduce and transmit the content as needed to provide services, run examples and case workflows, and comply with legal requests. Example: we may share a deed copy with a bank partner when coordinating mortgage discharge, only with your consent or authorization.
You are responsible for the accuracy and legality of submitted materials. Practical case: if a document is later found to contain incorrect ownership details, you must supply corrected records to continue the transaction process.
Requests to remove user content are handled case-by-case, considering legal retention requirements for property filings and audit trails. To request removal, contact [email protected] and provide transaction identifiers and a clear reason; we will outline practical next steps and any limitations.
Intellectual property rights
All original content on goeconoza.digital, including templates, workflow examples and training materials, is the intellectual property of goeconoza or licensed partners. You may use templates for your transaction but must not republish or resell them as your own.
- Do not copy or redistribute goeconoza templates for commercial resale without written permission.
- Do not remove attribution, headers or watermarks from documents provided as part of our services.
- Respect third-party copyrights when uploading external materials; provide proof of permission if requested.
Paid services and packages
Paid services include document review, contract drafting, coordination with public offices and courier handling. Each package lists included tasks and expected timelines with example case studies to illustrate typical outcomes and constraints.
Pricing is stated per package and may vary by case complexity. Example: a basic document review package includes a checklist and a one-hour consultation for a fixed fee, while an end-to-end transfer package accounts for filing fees, courier costs and in-person representation where applicable. Exact prices are displayed at checkout and in the package description.
We accept bank transfers, credit card payments and select payment gateways. For in-person services, receipts will reference the relevant transaction case number. Payment details and required documentation for reconciliation are outlined in the booking flow.
Some services such as ongoing collection monitoring or subscription-based advisory are billed periodically. Subscription terms, renewal dates and cancellation steps are specified in the subscription agreement and in your account dashboard; practical examples demonstrate how to pause monitoring during inactive periods.
Refunds are considered according to the package terms and the stage of work completed. For example, if a document review has not been started, a partial refund may be available after accounting for incurred costs. Refund decisions are made based on documented case activity and applicable consumer rules.
To cancel a paid service, submit a cancellation request via your account or email [email protected]. Cancellation outcomes depend on work performed and third-party commitments; a case example: if a Land Office appointment was booked and non-refundable fees apply, those costs will be deducted from any refund.
Applicable taxes and duties are the responsibility of the client and will be added where required. We provide examples of common tax treatments for transaction fees in Thailand and include relevant tax receipts for your records.
We may change prices for new bookings; current bookings are billed at the price shown at the time of order. Example notice: if courier fees rise, new package rates will reflect the change and be published with illustrative scenarios.
Non-payment may result in suspension of ongoing services, filing delays and referral to a collections process for outstanding amounts. We will attempt to contact you with practical remedies before escalation.
Disclaimer
Information and examples provided by goeconoza are for general informational and operational guidance relating to property transactions. They do not constitute legal advice. For complex legal questions or disputes, engage a licensed attorney. Case studies are illustrative and outcomes depend on the specific facts and applicable laws.
Limitation of liability
To the extent permitted by law, goeconoza's liability for direct damages arising from use of the platform or services is limited to the amount paid for the applicable service in the preceding 12 months. Case-based examples show how liability limits apply in common scenarios such as delayed document submission or clerical errors.
Third-party providers and partners
We may engage banks, notaries, couriers and government services to facilitate transactions. When third parties perform actions on your behalf, they act as independent providers. We provide case examples of partner roles — for example, a courier delivering signed documents to the Land Office — and document the permissions required to proceed.
Termination of access
We may suspend or terminate accounts for breach of these terms, illegal activity, or failure to pay. Prior to termination we will typically provide notice and remediation options unless immediate action is required for legal or security reasons.
Upon termination, access to your account and stored documents may be restricted. You remain responsible for outstanding fees and any obligations arising from previously initiated filings. Practical steps to recover records after termination will be outlined where feasible and lawful.
Privacy and data handling
Our privacy practices describe how we collect, use and share personal data in relation to property transactions. See the privacy policy at goeconoza.digital/privacy for detailed examples and contact information for data requests. We retain documents as required for compliance and case continuity, and include illustrative retention timelines.
Communications and notifications
By using goeconoza you consent to receive communications by email, SMS or phone regarding your transactions. Practical examples include reminders for appointments at the Chiang Mai Land Office and status updates when documents are filed. You may opt out of promotional messages while retaining essential case communications.
Changes to terms
We may update these terms and will post the revised version on goeconoza.digital with the effective date. Example scenario: a regulatory update affecting document notarization procedures will trigger a terms update and published guidance on updated case workflows. Continued use after the effective date constitutes acceptance.
Governing law
These terms are governed by the laws of Thailand. If a dispute proceeds to formal resolution, courts or agreed mediation venues in Thailand may be used, and practical case examples of dispute steps are provided in our dispute guidance materials.
Dispute resolution
We aim to resolve disputes amicably through negotiation and mediation. Example procedure: parties first attempt internal resolution with documented case materials; if unresolved, the matter may proceed to mediation in Chiang Mai or other agreed forum. Specific escalation steps are provided in transaction summaries.